How to get a new card.
If you ever find yourself in need of a new card, whether it’s due to loss or for any other reason, we’ve got you covered! Here’s a step-by-step guide to make the process as smooth as possible:
- Secure Closure (if applicable):
If your card has been lost or misplaced, it’s crucial to ensure its closure for security reasons.
Take control of this yourself by calling the card blocking service in 09 61500115. - Need a Replacement for Another Reason?
If your situation requires a new card but closure isn’t necessary, reach out to your Rise office.
They are ready to assist you promptly and can facilitate the issuance of a new card. - Contact Your Rise Office:
For all card-related matters, your Rise office is your go-to resource.
Reach out to them, explain your situation, and they will guide you through the necessary steps to get your new card. - Convenient Delivery:
Once the process is initiated, your new card will be issued and sent, or you can pick the card up from your office. Please agree the method with the office.